Last updated: August 22, 2024
Welcome to Plan B Technology Limited ("we", "our", "us"). These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website located at www.planbesim.com (the "Site") and our eSIM services ("Services"). By accessing or using the Site and Services, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you must not access or use the Site or Services.
You agree to use the Site and Services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. You agree not to:
To access certain features of the Site or Services, you may be required to create an account. You agree to:
Our Services include providing eSIM profiles that can be downloaded and activated on supported devices. You understand and agree that:
All prices for our Services are listed on the Site. We reserve the right to change prices at any time. Payments for our Services may be processed through third-party payment processors, and by purchasing our Services, you agree to comply with their terms and conditions.
Refund requests will be considered on a case-by-case basis. If you believe you are entitled to a refund, please contact our customer service team at support@planbesim.com. Please note that refunds may not be available for eSIM profiles that have been downloaded and activated.
All content on the Site, including text, graphics, logos, images, and software, is the property of Plan B Technology Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, modify, distribute, or create derivative works of any content on the Site without our prior written consent.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the Site and Services, including any warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Site or Services will be error-free, secure, or uninterrupted, and we are not liable for any damages, including direct, indirect, incidental, consequential, or punitive damages, arising from your use of the Site or Services.
You agree to indemnify, defend, and hold harmless Plan B Technology Limited, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Site or Services, or your violation of these Terms.
We reserve the right to terminate or suspend your access to the Site or Services, without notice or liability, for any reason, including if you breach these Terms. Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Hong Kong to resolve any legal matter arising from these Terms.
We may update these Terms from time to time by posting the updated Terms on the Site. Your continued use of the Site or Services following any changes constitutes your acceptance of the new Terms. You are advised to review these Terms periodically for any changes.
If you have any questions or concerns about these Terms, please contact us by email at support@planbesim.com.
Our excellent customer support team is ready to help.